Web Interaction Page

You can use the Web Interaction report page to view:

  • Top Malicious URLs clicked by End Users.

  • Top Users who clicked on Rewritten Malicious URLs.

  • Web Interaction Tracking Details.

Note

Web Interaction report modules are populated only if the Web Interaction Tracking feature is enabled on managed Email Security appliances.

Web Interaction reports are available for incoming and outgoing messages. Only rewritten URLs (either by policy or Outbreak Filter) clicked by the end users are included in these modules.

To view the Web Interaction report page on the Security Management appliance, select Email from the Product drop-down and choose Monitoring > Web Interaction from the Reports drop-down. For more information, see Using the Interactive Report Pages.

From the Web Interaction report page you can export raw data to a CSV file. For information on printing or exporting a file, see the Exporting Reporting and Tracking Data.

The following list explains the various sections on the Web Interaction report page:

Details on the Web Interaction Page

Section

Description

Time Range (drop-down list)

A drop-down list with options for choosing a time range to view. For more information, see Choosing a Time Range for Reports.

View Data For (drop-down list)

Choose an Email Security appliance for which you want to view the data, or choose All Email Appliances.

See also Viewing Reporting Data for an Appliance or Reporting Group.

Top Malicious URLs clicked by End Users

This section displays the summary of the top malicious URLs clicked by end users, for incoming and outgoing messages.

Top Users who clicked on Malicious URLs

This section displays the summary of the top end users who clicked on the Rewritten Malicious URLs, for incoming and outgoing messages.

Web Interaction Tracking Details

This section displays the chart view and the summary of malicious and neutral URLs of the incoming and outgoing messages.

To view Message Tracking details for the messages that populate this report, click a blue number link in the table.