Manually Processing Messages in a Quarantine

Manually processing messages means to manually select a Message Action for the message from the Message Actions page.

You can perform the following actions on messages:

• Delete

• Release

• Delay Scheduled Exit from quarantine

• Send a Copy of messages to email addresses that you specify

• Move a message from one quarantine to another

Generally, you can perform actions on messages in the lists that are displayed when you do the following. However, not all actions are available in all situations.

• From the list of quarantines on the Email > Message Quarantine > Policy, Virus, and Outbreak Quarantines page or [New Web Interface Only] Quarantine > Other Quarantine > View page, click the number of messages in a quarantine.

• Click on the check box of the quarantine message and select the required actions.

You can perform these actions on multiple messages at one time by:

• Choosing an option from the pick list at the top of the list of messages.

• Selecting the check box beside each message listed on a page.

• Selecting the check box in the table heading at the top of a list of messages. This applies the action to all messages visible on the screen. Messages on other pages are not affected.

Additional options are available for messages in the outbreak quarantine. See information about the Rule Summary view in the chapter on Outbreak Filters in the online help or user guide for the AsyncOS for Email Security Appliances.