Message Details and Viewing Message Content

Click on the subject line of a message to view that message’s content and to access the Quarantined Message page.

The Quarantined Message page has two sections: Quarantine Details and Message Details.

From the Quarantined Message page, you can read the message, select a Message Action, or send a copy of the message. You can also see if a message will be encrypted upon release from the quarantine due to the Encrypt on Delivery filter action.

The Message Details section displays the message body, message headers, and attachments. Only the first 100 K of the message body is displayed. If the message is longer, the first 100 K is shown, followed by an ellipsis (...). The actual message is not truncated. This is for display purposes only. You can download the message body by clicking [message body] in the Message Parts section at the bottom of Message Details. You can also download any of the message’s attachments by clicking the attachment’s filename.

If you view a message that contains a virus and you have desktop anti-virus software installed on your computer, your anti-virus software may complain that it has found a virus. This is not a threat to your computer and can be safely ignored.

To view additional details about the message, click the Message Tracking link.