Searching for Messages in Policy, Virus, and Outbreak Quarantines

Note	Users can find and see only the messages in quarantines to which they have access. Searches in Policy, Virus, and Outbreak quarantines do not find messages in the spam quarantine.

Procedure

Step 1

[New Web Interface Only] Choose Quarantine > Other Quarantine > Search.

Step 2

[New Web Interface Only] Click the blue number link of the corresponding quarantine.

Tip	[New Web Interface Only] For the Outbreak Quarantine, you can also find all messages quarantined by each outbreak rule: Click the Rule Summary tab in the Outbreak quarantine, and then click the relevant rule.

Step 3

Choose Email > Message Quarantine > Policy, Virus, and Outbreak Quarantines.

Step 4

Click the Search Across Quarantines button.

Tip	For the Outbreak Quarantine, you can also find all messages quarantined by each outbreak rule: Click the Manage by Rule Summary link in the Outbreak table row, and then click the relevant rule.

Step 5

(Optional) Enter other search criteria.

For Envelope Sender and Envelope Recipient: You can enter any character(s). No validation of your entry is performed.
Search results include only messages that match all of the criteria you specify. For example, if you specify an Envelope Recipient and a Subject, only messages that match the terms specified in both the Envelope Recipient and the Subject are returned.

You can use the search results in the same way that you use the quarantine listings. For more information, see Manually Processing Messages in a Quarantine.

For information on modifying your search criteria, see Modifying Search Criteria.